| Need Help or Have Questions?  Call 1-800-521-7182 for Customer Support! |

 

 
 

Faqhead.gif (3321 bytes)

Deutsche übersetzen Français Français (Canadian)
Italiano Español  English

Table of Contents


How do I know the SmartWasher is safe?

ChemFree Corporation has performed numerous standardized tests to check for the presence of hazardous substances. Copies of some of these tests (VOC, TCLP, ODS, HAPs, GWCs, CAM 17 metals, Pathogenicity) are included on the SmartWasher Testing Results page at www.chemfree.com. Additional information is available from ChemFree upon request.

Back to Top

Who is Ozzy?

Ozzy is the one of many microbes in the SmartWasher that eat the hydrocarbon wastes -- and only the hydrocarbons. Ozzy and similar microbes are naturally-occurring and have been used in many types of bioremediation projects, including the Exxon Valdez oil spill.

Back to Top

What happens to the grease, oil and other contaminants?

The OzzyMat will trap the large solid particles and the rest will be rinsed through the OzzyMat and into the fluid reservoir in the base of the SmartWasher. The Ozzies in the reservoir will eat away at the hydrocarbons, breaking them down into carbon dioxide (which is dispersed into the atmosphere as a gas) and water (which goes back into solution and eventually evaporates). This combination of the OzzyMat and Ozzy leaves you with nothing but clean solution to work with.

Back to Top

How much oil can I put in at a time?

As with all parts cleaners, excessive greases, oils, and fluids should be disposed of prior to washing. The SmartWasher can handle large, tough, dirty jobs, but was not designed to be - nor should it be treated as - a waste oil dump.

Back to Top

How quickly can Ozzy break down oil and grease?

Once activated, Ozzy and his friends are constantly eating. The rate at which the hydrocarbons will be remediated is approximately 80% every 7 days, assuming the system is operating optimally (fluid temperature between 100 and 110 degrees F, OzzyMat changed monthly). Oil and grease analyses performed on used SmartWasher fluid consistently average around 1400 parts per million (versus used non-bioremediating aqueous cleaners that average 20,000 parts per million or more).

Back to Top

Does anything kill Ozzy?

Yes, you need to keep biocides (chemicals that kill animals, such as rat poison) out of the SmartWasher. The same goes for bleach and Lysol. Ozzy can survive among greases, oils, mineral spirits, plant fertilizers, etc.  Also, since Ozzy is a living microbe he does need to feed.  If you are in a period where you are not using your SmartWasher you may add just a cap full of oil straight to the solution to give the microbes something to feed on.

Back to Top

What do I do if the OzzyMat clogs up quickley with grease?

You may need to use the FL-4 OzzyMat.

Back to Top

How do I dispose of the OzzyMat?

The OzzyMat must be disposed of in a non-leaching manner. In many areas, placing the OzzyMat in a plastic bag, sealing it closed, and disposing of the package as solid wastes - in accordance with federal, state and local regulations - is all that must be done. If you have any questions, please contact the ChemFree Corporation.

Back to Top

How often do I change the OzzyMat?

At least once every month. This simple act accomplishes three things. First, it keeps trapped contaminants from reaching hazardous levels. Secondly, Ozzy is introduced to the system through the OzzyMat. Every time the OzzyMat is changed, fresh Ozzys are added to the existing colony, keeping the system working at an optimum level. Lastly, if the OzzyMat is allowed to become clogged, large contaminants can flow into the reservoir via the overflow holes, potentially causing sludge to build up.

Back to Top

How often do I change the fluid?

Under normal use, and proper maintenance, you should never have to change the solution. That is one of the biggest advantages of the SmartWasher. Ozzy cleans the solution of contaminants, leaving you clean solution to work with. Hydrocarbon materials are bioremediated in the SmartWasher so your "used" solution does not need to be hauled away as hazardous waste.

Back to Top

How often do I add fluid to the SmartWasher?

With normal use, it will be necessary to add OzzyJuice every six to eight weeks. The SmartWasher is equipped with an indicator light that will let you know when it is time to add fluid.

Back to Top

Can I just add water to the SmartWasher to adjust the fluid level?

No. Even though the system fluid is water based and additional water will not "hurt" anything, it will dilute the fluid and negatively impact the cleaning power.

Back to Top

Can I buy OzzyJuice as a concentrate and mix it with water myself?

No. ChemFree pre-blends the OzzyJuice cleaning fluid concentrate with specially treated water at the factory to insure the best quality of OzzyJuice is put into the SmartWasher. By shipping a concentrate for blending at the customer site, quality and performance cannot be guaranteed due to vast differences in the qualities of water across the country. Different minerals and chemicals found in many municipal water systems may actually be harmful to Ozzy and greatly reduce the cleaning effectiveness of the OzzyJuice.

Back to Top

How well does OzzyJuice clean?

Extremely well. Please note that the OzzyJuice does clean differently from older, more dangerous methods such as mineral spirits. Rather than dissolving grease like mineral spirits, OzzyJuice works to break the surface tension of the grease on the parts and actually lifts it off the parts. Do not be confused between cleaning differently and cleaning poorly.

Back to Top

Does OzzyJuice clean carburetors, transmissions, aluminum, brakes, etc.?

Yes. Not only is OzzyJuice effective on these parts, it will not damage nonmetal components that may be attached to the part being cleaned (e.g. rubber, plastic). As with all parts cleaners, some items are going to become cleaner at different rates than others due to the degree and type of grime encountered.

Back to Top

What color should OzzyJuice be?

OzzyJuice fresh from the container will be colorless with a slight pleasant scent. As the fluid is used to wash grease from parts, the scent will diminish and become slightly petroleum-y, and the color of the fluid will become dark. This is normal - while the fluid appears to be "dirty", it has simply been dyed by the artificial colorings used in the oils and greases it is washing.

Back to Top

Why doesn't OzzyJuice damage my hands like my old parts washer?

Solvents are caustic bases that pull fat cells from the skin, causing extreme drying, redness, blisters, etc. OzzyJuice is a pH-neutral, noncaustic, water-based "soap" that will not dry, crack, or irritate the skin.

Back to Top

Can I use OzzyJuice in other parts washers?

We do not recommend that OzzyJuice be used in other parts washers - nor other fluids in the SmartWasher.  The OzzyJuice and the Smartwasher were made to work together with variables such as specific heat temperature, compensation for foam, and so on.  Also remember, the Ozzy microbes are in the mat and if the fluid is used in another machine it will not have the microbes to clean the fluid. 

Back to Top

Can I use other solutions in the SmartWasher?

The SmartWasher parts cleaning system has been painstakingly developed to work effectively as a whole -- machine parts, fluid, and Ozzy. Other solutions may damage the machine or kill Ozzy, thereby eliminating the advantages of the SmartWasher. The use of other solutions in the SmartWasher will void the warranty.

Back to Top

Why is the SmartWasher heated?

Two reasons. First, it keeps Ozzy eating at an optimal level to clean the solution as quickly as possible. Secondly, warm solution simply cleans better than cold solution (think about washing dishes in cold water versus warm). As an added benefit, the warm solution makes it more enjoyable to work with, especially in the winter.

Back to Top

Can the SmartWasher overheat if it gets low on fluid?

No.  The heater is automatically deactivated when the "Add fluid" indicator is illuminated. While the pump will continue to operate, the heater will not be reactivated until OzzyJuice is added to the system and the "Add fluid" indicator is off.  However, if, your fluid is low and overheating, you may want to check to make sure the probe is not stuck or malfunctioning.

Back to Top

Is there a warranty for the SmartWasher?

The SmartWasher is fully warranted against defects for one year. For more details, refer to warranty reprinted below.

Warranty:

ChemFree Corporation will replace, at no charge to the original purchaser (end user), any part or parts found to be defective in material or worksmanship, when part is returned to our factory within 12 (twelve) months from date of purchase. Transportation charges to be paid by purchaser.

In the event of any modification to unit, misuse, negligence, or accident, or the use in the SmartWasher system of fluids or filters other than those specifically authorized by ChemFree Corporation, THE WARRANTY IS VOID.

There is no other warranty expressed or implied. The manufacturer shall in no event be liable for consequential damages.

The manufacturer reserves the right to make changes in design or improvements on its product without imposing any obligation on itself to install the same on its product theretofore sold.

Back to Top